Covid-19 policy and working arrangements

Charlotte Designs takes the safety of it’s customers and artists very seriously. So, using the guidelines issues by the government to protect against the spread of Covid 19, we have put together the following policy to safeguard all parties, during the design and painting of murals, signs and finishes. If you have any questions or concerns, please do not hesitate to contact me.


  1. Keep your distance from people outside your household

Public Health England recommends trying to keep two metres away from people as a precaution. However, this is not a rule and the science is complex. The key thing is to not be too close to people for more than a short period of time, as much as you can.

Charlotte Designs believes that we can remain two metres away from others during the painting of our murals, even when they are in the home. Regular updates of your mural can be sent via Whatsapp or email and social distancing can be observed at the beginning and end of the project, when face to face contact is necessary.

  1. Keep your hands and face as clean as possible

Wash your hands often using soap and water, and dry them thoroughly.

Where available, use sanitiser outside your home, especially as you enter a building and after you have had contact with surfaces.

Avoid touching your face.

Charlotte Designs request that a toilet, with sink be available for the sole use of the artist, for the duration of the project. Ideally, this should be in the same room or area as the sink made available for the washing of paint brushes. Hand sanitiser will be used prior to entering your home or premises and at regular intervals during the day.

  1. Work from home if you can

With the proper equipment and adjustments, many people can do most or all of their work from home. Your employer should support you to find reasonable adjustments to do this. However, not all jobs can be done from home. If your workplace is open and you cannot work from home, you can travel to work.

All design work will continue to be carried out remotely, to ensure that the minimum amount of time is spent on client site. Where a site visit is deemed necessary, social distancing will be observed, as in point 1.

  1. Avoid being face-to-face with people if they are outside your household

You are at higher risk of being directly exposed to respiratory droplets (released by talking or coughing) when you are within two metres of someone and have face-to-face contact with them. You can lower the risk of infection if you stay side-to-side rather than facing someone.

If you have someone who is at higher risk or who is self isolating, please ensure that are kept away from the artist for the duration of the project.

  1. Reduce the number of people you spend time with in a work setting

You can lower the risks of transmission in the workplace by reducing the number of people you come into contact with regularly, where you can.

Charlotte Designs artists usually work alone and if a second artist is deemed necessary, we will contact you beforehand to discuss why this is necessary. We request that the minimal number of people possible are brought into the painting space, whilst the artist is present.

  1. Avoid crowds

You can lower the risks of transmission by reducing the number of people you come into close contact with. For example, avoid peak travel times on public transport, where possible.

Businesses should also take reasonable steps to avoid people being gathered together. For example, by allowing the use of more entrances and exits, and staggering entrance and exit, where possible.

Your artist will travel to your project in their own transport, this is necessary for the transportation of materials. Where a separate entrance/exit to the painting site is available, this should be used.

  1. Keep indoor places well ventilated

Evidence suggests that the virus is less likely to be passed on in well-ventilated buildings and outdoors.

In good weather, try to leave windows and doors open in areas to be painted.

  1. Wash your clothes regularly

There is some evidence that the virus can stay on fabrics for a few days, although usually it is shorter.

The area for painting should be cleared of all items, so that the artist touches as few of your personal belongings as possible. For your own peace of mind, we recommend that you thoroughly clean all hard surfaces that the artist will have come into contact with at the end of each painting day.

© Charlotte Designs 12th May 2020


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